Sweetsino Terms and Conditions

Welcome to Sweetsino Online Casino. These Terms and Conditions govern your use of our website and services, including every game, bonus, and payment method we offer. By creating an account and using Sweetsino Online Casino, you agree to be bound by these terms in full. We encourage you to read this document carefully before you register or make a deposit.

Our Company and Licensing

Sweetsino is owned and operated by Wild Blackfin Limited SRL, a company registered in Costa Rica under registration number 3-102-916426, with its registered address at Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa Rica. We operate under licenses issued by the Anjouan Gaming Board, numbers ALSI-202601043-FI2 and ALSI-202509006-FI1. These licenses authorize us to provide online gambling services to players in our target markets, primarily Canada, in accordance with applicable regulations.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete Sweetsino register procedures, you confirm that all information you provide is accurate and truthful. We reserve the right to request verification documents at any time to confirm your identity, age, and the validity of your payment methods.

• You may hold only one account with us at any given time
• We do not accept registrations from residents of restricted countries, including Russia, the United States, the United Kingdom, Italy, and several others listed in our policies
• You are responsible for keeping your Sweetsino login credentials confidential
• We may suspend or close accounts that breach these terms

Deposits, Withdrawals and Currency

We accept CAD as our primary currency, along with cryptocurrencies such as BTC, ETH, LTC, and XRP. Our accepted sweetsino deposit methods include Visa, Mastercard, Interac, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard, and several others. The minimum deposit is 20 CAD via Interac, or the equivalent of 20€ for other methods. When it comes to sweetsino withdrawal requests, the minimum amount is 30 CAD via Interac or the equivalent of 30€ for other options.

Our withdrawal limits are set at 5,000€ per week and 10,000€ per month in CAD equivalent, with higher limits available to our VIP members. We may pay out winnings exceeding 10,000€ in instalments. Processing times vary by method - Interac and Wire Transfer withdrawals typically take up to 48 hours, while cards, MiFinity, Jeton, and crypto transactions are usually processed within 24 hours. Pending time may take up to two business days depending on the method and whether it is your first cashout.

Bonus Terms

At Sweetsino, we offer a choice of two welcome packages upon registration, available only once per account. Our Wager Free Welcome Bonus provides 100% up to 450 CAD plus 100 Free Spins using code SWEET, with no wagering on the bonus itself, though the qualifying deposit must be wagered at least once. This sweetsino bonus is sticky, meaning the bonus amount is deducted upon withdrawal request, and the maximum withdrawal is capped at 5x the bonus amount with a maximum bet of 6 CAD.

Alternatively, our standard Welcome Bonus offers 100% up to 800 CAD using code WELCOME, carrying a 35x wagering requirement on deposit plus bonus and a maximum bet of 7 CAD. Any sweetsino bonus code must be activated in the cashier before your deposit is confirmed. We do not permit bonus buy features while a bonus is active, and certain games - including jackpot titles, table games, video poker, live casino, and popular slots like Book of Dead and Sweet Bonanza - are excluded from bonus play.

We also provide a weekend reload offer, daily and weekly spin promotions, and an unlimited cashback program calculated at 0.4% of all slot bets. Our VIP Program, available by invitation, includes cashback levels ranging from 5% to 10% depending on tier. Any sweetsino no deposit bonus we issue carries a maximum withdrawal cap of 50 CAD, or 100 CAD for VIP players, and requires a deposit before withdrawal can be processed. First deposit bonuses are not available to residents of certain countries, including Brazil, India, Mexico, and the United States.

General Bonus Conditions

• We require deposits to be wagered at least 4x on deposit-based bonuses
• Deposits made via Skrill or Neteller do not qualify for bonus offers
• We reserve the right to refuse or withdraw any bonus offer at our discretion
• Our sweetsino promo code offers may be amended, suspended, or withdrawn without prior notice

Games and Fair Play

Our platform features over 14,832 games sourced from leading providers such as Pragmatic Play, NetEnt, Play'n GO, Evolution, and many others. We offer sweetsino slots, table games, video poker, scratch cards, and a comprehensive sweetsino live casino experience featuring blackjack, roulette, baccarat, craps, and game shows. All games on our platform use certified random number generators, and we are committed to ensuring fair outcomes for every spin and hand.

Responsible Gambling and Account Limits

We are committed to promoting responsible gambling among our players. You may request deposit limits, loss limits, time-outs, or self-exclusion at any point by contacting our support team. We encourage you to gamble only what you can afford to lose and to treat our games as entertainment rather than a source of income.

Customer Support

Our customer support team is available 24/7 via live chat, with email support available 12 hours a day, 7 days a week. You can also reach us through our contact form or directly at support@sweetsino.com. Our support staff communicate in English and Spanish and are ready to assist with any questions regarding your account, deposits, withdrawals, or bonus terms.

Restrictions and Prohibited Use

We do not accept players from a defined list of restricted countries, including the United States, United Kingdom, Russia, Italy, and several others detailed in our policies. Attempting to circumvent these restrictions through VPNs or false information constitutes a breach of these terms and may result in account closure and forfeiture of funds.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be published on this page, and your continued use of our services constitutes acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates.

Limitation of Liability

We strive to provide uninterrupted access to our platform; however, we do not guarantee that our services will always be free of errors or downtime. We are not liable for any losses arising from technical malfunctions, internet connectivity issues, or circumstances beyond our reasonable control. By using Sweetsino Online Casino, you accept these terms and acknowledge that gambling involves financial risk.